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MICHAEL
DeNUCCIO |
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Professional |
EXECUTIVE ASSISTANT/CHIEF OF STAFF City Councilman Enrique M. Barrera
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San Antonio, TX |
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July 2001 - June 2005 |
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Oversaw daily operations of City Council office, including supervision of five Council Assistants and Interns. Provided advice and counsel to Councilman Barrera on community issues, city policies and ordinances, and ensure timely implementation of office projects and initiatives. Advised on allocation of various district budgets totaling over $5 million. Represented Councilman Barrera at various community meetings, committees, boards, and events.
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PRESIDENT |
San Antonio, TX |
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February 1999 – present |
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Provide professional computer assistance and troubleshooting on hardware, software, network configurations, and Internet access. Train users on common applications, including Office, Internet, and web site development. Database creation and analysis
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TECHNOLOGY DEVELOPMENT COORDINATOR |
San Antonio, TX |
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January 1999 – July 2001 |
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Position (below) was expanded to include overseeing daily operations of additional technology initiatives in the San Antonio office, including Technology Fellow and Citibank Project. Represent Enterprise on multi-agency committees. Promote Computer Technology Center and perform public relations. Recruit participants to ensure self-sustainability of Center.
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COMPUTER LAB COORDINATOR |
San Antonio, TX |
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January 1998 - January 1999 |
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Responsible for designing, developing, and implementing computer training laboratory and program to increase technological capacity of non-profit housing and economic development, and employment training corporations in San Antonio. Develop training curriculum on Computer Fundamentals, Word Processing, Spreadsheets, Databases, Presentation, web Site Strategizing, Creation, and Administration, the Internet, and Email. Cater training to meet the needs of the individuals and their organizations. Contact and coordinate with outside vendors for products and services. Coordinate day-to-day operations of lab, including recruiting and training participants, tracking expenses, analyzing the budget, and scheduling classes. Troubleshoot hardware, software, and network problems across LAN and remote computers. Perform public relations and promote the Computer Technology Center within the community. Provide on-site and phone technical support for multiple remote computers located at non-profits across San Antonio.
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TECHNICAL SUPPORT TECHNICIAN |
Universal City, TX |
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December 1997 - January 1998 |
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Provided one-on-one support directly to customers via, phone, email, or in person. Communicated with customers regarding software and coordinated with management concerning customers' needs. Assisted in further developing Technical Support Center, including ProDoc® software manual. Tested software prior to shipping.
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COMPUTER USER SUPPORT ASSISTANT |
San Antonio, TX |
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August 1997 - December 1997 |
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Provided professional assistance to users of university student computer facility. Tutor requesting students on use of computers and applications, including Word, WordPerfect, SPSS, FTP, E-mail, Netscape, and Internet Explorer. Requires knowledge of numerous applications and operating systems. Troubleshoot and repair network problems in a Novell environment. Wrote user guides for Macintosh computer network.
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IMMIGRATION CONSULTANT |
North Easton, MA |
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August 1996 - August 1997 |
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Analyzed current computer and technology status of department. Wrote grant proposal for computer and technology upgrades. Installed and maintained daily performances of small local area network (10 computers). Provided training to department staff on use of Windows 95, MS Office 97, and Immigrant Professional 3.2. Provided direct services to eligible immigrants, including spouses and children of legal permanent residents and US citizens. Consulted clients on continuously changing laws, regulations, and procedures involving immigration and naturalization. Coordinated volunteer recruiting and training. Increased number of volunteers from 50 to 250. Planned events for 50-300 people, including logistics, organization, and obtaining private and corporate donations.
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LAB ADMINISTRATOR |
North Easton, MA |
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January 1995 - May 1996 |
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Hired to design and manage first Macintosh Laboratory at Stonehill College. Installed, upgraded, and repaired faculty and administrative computers. Performed on-site trouble-shooting of administrator, faculty, and student computers. Trained college personnel on use of Macintosh operating system. Designed college homepage for Internet. Authored trouble-shooting guides for use by Computer Center Assistants.
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MACINTOSH RESELLER |
North Easton, MA |
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January 1995 - May 1996 |
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Sold Macintosh computers to faculty, administrators, and students. Created sales brochures, installed computers and software, performed on-site trouble-shooting of Macintosh computers. |
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Additional |
SECURITY OFFICER |
Providence, RI |
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June 1996 - July 1996 |
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Full-time security officer at multi-million dollar, mobile ESPN Broadcast Center. Patrolled, secured entrances and exits, received and logged shipments, performed public relations, crowd control, and athlete protection.
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SECURITY OFFICER |
Atlanta, GA |
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July 1996 - August 1996 |
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Full-time security officer at indoor and outdoor kiosks and other retail sales locations. Secured locations where hundreds of teenage kiosk workers were temporarily housed during Olympic crisis. |
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Education |
North Easton, MA |
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Bachelor of Arts, May 1996
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SAINT LOUIS UNIVERSITY - MADRID |
Madrid, Spain |
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Computer |
Macintosh, Windows 3.x, Windows95/98/2000/ME/XP, DOS operating systems. Application
experience includes Microsoft Office, Front Page, Immigrant
Professional, PageMaker, Publisher, Pagemill, Netscape, Internet Explorer,
file transfer applications, web page design and email. Hardware, software,
and network installation, upgrades, and repairs. |
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Affiliations |
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The author grants permission for this résumé to be reproduced and distributed to interested parties for the purpose of reviewing it for possible employment. Unprofessional uses are prohibited. Thank you.
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Copyright © 1995-2005 |
